Privacy Policy
The Privacy Policy below
governs your Debbie Jensen Design Services account
and any information you provide on this site.
A. Overview
Debbie Jensen Design Services takes the privacy of your personal
information very seriously and will use your information
only in accordance with the terms of this Privacy Policy. We
will not sell or rent your personally identifiable
information or a list of our customers to third parties.
However, there
are limited circumstances in which some of your information
will be shared with third parties, under strict
restrictions, so it is important for you to review this
Privacy Policy. This Privacy Policy applies to all services
that are hosted on the Debbie Jensen Design Services
Web site, whether the services are offered by Debbie Jensen
Design Services, or by its subsidiaries.
If you have questions or
concerns regarding this Privacy Policy, you should first
contact Debbie Jensen.
Please note that your
personal information will be stored and processed on our
computers in the United States. The laws on holding personal
data in the United States may be less stringent than the
laws of your country, but Debbie Jensen Design
Services will hold and transmit your personal information in
a safe, confidential and secure environment. If you object
to your personal information being transferred or used as
described in this Privacy Policy, please do not register for
the Debbie Jensen Design Services service.
Notification of Changes
If we are going to use or disclose your
personally identifiable information in a manner materially
different from that stated at the time we collected the
information, you will have a choice as to whether or not we
use or disclose your information.
Debbie Jensen Design Services include links to
third party Web sites. These sites are governed by their own
privacy statements, and Debbie Jensen Design
Services is not responsible for their operations, including
but not limited to their information practices. Users
submitting information to or through these third party Web
sites should review the privacy statement of these sites
before providing them with personally identifiable
information.
A Special Note About Children
Children are not eligible
to use our services and we ask that minors (under the age of
18) do not submit any personal information to us or use the
service.
B. Information We Collect
Required Information
To contract work with Debbie Jensen Design Servicest, you must provide your name,
address, phone number, and e-mail address. In order to make
payments through Debbie Jensen Design Services, you
may be asked to provide credit card, debit card or bank account
information.
In order to protect
our customers against potential fraud, we verify with third
parties the information you provide. In the course of such
verification, we receive personally identifiable information
about you from such services. In particular, if you register
a credit card or debit card with Debbie Jensen Design Services, we will use card authorization and fraud
screening services to verify that your card information and
address matches the information that you supplied to Debbie
Jensen Design Services, and that the card has not
been reported as lost or stolen.
If you incur a large debt to Debbie Jensen Design Services, we will generally
conduct a credit check on you by obtaining additional
information about you from a credit bureau, to the extent
permitted by law. Debbie Jensen Design Services, at
its sole discretion, also reserves the right periodically to
retrieve and review a business and / or consumer credit
report for any account, and reserves the right to close an
account based on information obtained during this credit
review process.
Additional Verification
If we cannot verify the
information that you provide, or if you request a withdrawal
by check to an address other than your verified credit card
billing address, we ask you to send us additional
information by fax (such as your drivers' license, credit
card statement, and/or a recent utility bill or other
information linking you to the applicable address), or to
answer additional questions online to help verify your
information.
Web Site Traffic
Information
We collect
information on which pages of our Web site you visit while
you are on the Debbie Jensen Design Services site,
the type of browser you use and the times you access our Web
site. We use this information only to try to understand our
customers' preferences better and to manage the load on our
servers, so as to improve our service and your experience
with Debbie Jensen Design Services. We do not track
the Web sites that you visit before or after you leave the
Debbie Jensen Design Services site.
Our Use of "Cookies"
"Cookies" are small files
of data that reside on your computer and allow us to
recognize you as a Debbie Jensen Design Services
customer if you return to the Debbie Jensen Design
Services site using the same computer and browser.
Customer Service
Correspondence
If you send us
correspondence, including e-mails and faxes, we retain such
information in the records of your account. We will also
retain customer service correspondence and other
correspondence from Debbie Jensen Design Services to
you. We retain these records in order to measure and improve
our customer service, and to investigate potential fraud and
violations of our User Agreement. We may, over time, delete
these records if permitted by law.
Questionnaires, Surveys
and Profile Data
From time to time, we
offer optional questionnaires and surveys to our users for
such purposes as collecting demographic information or
assessing users' interests and needs. The use of the
information collected will be explained in detail in the
survey itself. If we collect personally identifiable
information from our users in these questionnaires and
surveys, the users will be given notice of how the
information will be used prior to their participation in the
survey or questionnaire.
Non-member Recipients and
Requests
When a member either sends
a payment to, or requests a payment from, an individual who
is not a registered member of Debbie Jensen Design
Services, we will retain the information that the member
submits to us, including, for example, the other party's
email address and/or name, so that the member
can see a complete record of his or her transactions,
including uncompleted transactions.
C. Our Use and Disclosure
of Information
Internal Uses
We collect, store and process
your personal information on servers located in the United
States. We use the information we collect about you in order
1) to provide our services and process your transactions, 2)
to provide customer service, 3) to determine your
eligibility to receive offers for special features or
products, and 4) to improve our products and services.
We give access to
individually identifiable information about our users only
to those employees who require it to fulfill customer
service requests.
Disclosure to Other Debbie Jensen
Design Services Customers
If you are buying goods or
services and paying Debbie Jensen Design
Services, we may request
that you provide a mailing address that Debbie Jensen Design Services
can confirm as matching the billing
address in the credit card system. You do not have to
provide this information. If you do not provide the
information, however, the seller may choose not to accept
your Debbie Jensen Design Services payment and not
to complete the transaction.
Disclosure to Third
Parties Other Than Debbie Jensen Design Services
Customers
Debbie Jensen Design Services will not sell any of your personally
identifiable information to third parties. Debbie Jensen
Design Services will not share any of your personally
identifiable information with third parties except in the
limited circumstances, with your express
permission. These third parties
are limited by law or by contract from using the information
for secondary purposes beyond the purposes for which the
information is shared.
We share information with
companies that help us process the transactions you request
and protect our customers' transactions from fraud, such as
sharing your credit card number with a service that screens
for lost and stolen card numbers. Additionally, if you
go into a negative balance and owe us money, we may share
information with processing companies including collection
agencies.
We disclose information
that we in good faith believe is appropriate to cooperate in
investigations of fraud or other illegal activity, or to
conduct investigations of violations of our User Agreement.
For example, this means that if we conduct a fraud
investigation and conclude that one side has engaged in
deceptive practices, we can give that person or entity's
contact information (but not bank account or credit card
information) to victims who request it.
We disclose information in
response to a subpoena, warrant, court order, levy,
attachment, order of a court-appointed receiver or other
comparable legal process, including subpoenas from private
parties in a civil action.
We share aggregated
statistical data with our business partners. For example, we may disclose that a specific
percentage of our users live in California. However, this
aggregated information is not tied to personally
identifiable information.
As with any other
business, it is possible that Debbie Jensen Design
Services in the future could merge with or be acquired by
another company. If such an acquisition occurs, the
successor company would have access to the information
maintained by Debbie Jensen Design Services,
including customer account information, but would continue
to be bound by this Privacy Policy unless and until it is
amended as described in Section A above.
We might share your information
with our subsidiaries and joint ventures to help
coordinate the services we provide to you, enforce our terms
and conditions, and promote trust and safety.
Our Contacts with Debbie Jensen
Design Services Customers
We communicate with users
on a regular basis via e-mail to provide requested services,
and we also communicate by phone to resolve customer
complaints or investigate suspicious transactions. We use
your e-mail address to confirm your opening of an Debbie
Jensen Design Services account, to send you notice
of payments that you send or receive through Debbie Jensen
Design Services, to send information about important changes to our
products and services, and to send notices and other
disclosures required by law. Generally, users can opt out
of these communications, but they will be primarily
informational in nature rather than promotional.
We also use your e-mail
address to send you other types of communications that you
can control, including the Debbie Jensen Design
Services Periodical newsletter, customer
surveys, and notice of special third-party promotions.
In connection with
independent audits of our financial statements and
operations, the auditors may seek to contact a sample of our
customers to confirm that our records are accurate. However,
these auditors cannot use personally identifiable
information for any secondary purposes.
Internet Address
Information
We use IP addresses,
browser types and access times to analyze trends, administer
the site, improve site performance and gather broad
demographic information for aggregate use.
D. Information Security
Information Security
Debbie Jensen Design Services
is committed to handling your customer information with high
standards of information security. Your credit card and bank
account information is stored only in encrypted form on
computers that are not connected to the Internet. We
restrict access to your personally identifiable information
to employees who need to know that information in order to
provide products or services to you. We maintain physical,
electronic and procedural safeguards that comply with
federal regulations to guard your non-public personal
information. We test our security systems regularly and also
contract with outside companies to audit our security
systems and processes.
